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General Manager 3 - Environmental Services / Custodial more...
Location:Boston, MA
First posted:June 14, 2017

Relocation Assistance is Offered!


Sodexo Specialty & Prestige Healthcare segment has an exciting new opportunity for a General Manager of Environmental Services at Boston Children's Hospital, a 400 bed children's hospital located in the Longwood Medical and Academic Area of Boston, Massachusetts. One of the largest pediatric medical centers in the United States, Boston Children's Hospital offers a complete range of health care services for children from birth through 21 years of age. The International Center at Boston Children's Hospital serves patients from more than 100 countries including coordination of visits, medical records, travel, accommodation, and immigration.


The account is comprised of 3 million cleanable square feet.   Experience in healthcare is strongly preferred.  You will be responsible for successfully coordinating and directing all operations-related activities in our housekeeping department, overseeing a team of 40 employees. Strong leadership and communication skills in the C-suite are a must. You will work directly with clients and Sodexo RVP in all matters relating to contract and account operations in order to establish and maintain a solid and mutually beneficial business relationship that ensures account retention.  The ability to be bilingual in speaking Spanish would assist in managing this workforce.


Our ideal candidate will have demonstrated expert knowledge in the following areas:

  • Strategic thinker to connect best practice solutions to proactively serve client challenges
  • Strong financial acumen 
  • Floor care, day to day operations
  • Solid experience with infection control and patient satisfaction
  • Project & Contract Management experience
  • Keen awareness of employee performance management and development
  • Strong organizational skills
  • Creative problem solving acumen
  • Ability to drive and execute processes


Proven results in positively impacting HCAHPS and patient satisfaction, superior interpersonal skills and a track record of being highly integrated with the ability to build relationships throughout the organizations they have previously worked at is a must. Must have experience with joint commission inspections and be completely familiar with all regulations governing hospitals, to include biohazard waste and pharmaceutical waste.  Also, a proven Sodexo background with our UOS (Unit Operating Systems), TRAKKAR, HUR, FOSS, CARES and demonstrated organized leadership style and drive for result approach to hold all employees and management team members accountable for results on a daily basis is highly desired.


At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. Do you possess strong leadership skills? Do you have the drive and determination to take this account to the world class level? If so, then we would love to hear from you!



Directs all housekeeping operations at a single unit. Supervises all cleaning personnel. Responsible for maintaining payroll records. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Senior-most person assigned to a one client account.



Basic Education Requirement - Associate's Degree
Basic Management Experience - 4 years
Basic Functional Experience - 4 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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